GENERAL EXPRESSION OF INTEREST

Metropolitan Sydney and Regional NSW

Community Migrant Resource Centre is a not-for-profit organisation committed to ensuring that refugees, humanitarian entrants and other migrants in NSW are supported and resourced to fulfil their potential as members of the Australian community. Business Advisors should be formally qualified in a business-related discipline, have substantial and contemporary management experience, knowledge and skills relevant to small business and small business advice, and must have qualifications and skills sufficient for that person to be able to deliver the services in accordance with the requirements of this Business Connect and Digital Solution programs.

The Business Connect program is funded by NSW Government for provision of business advisory services to small business in Metropolitan Sydney and Regional NSW. CMRC Multicultural Business Connect advisors are experienced and accredited professionals who provide confidential advice independently from the NSW Government. Digital Solutions is a comprehensive program designed to empower small businesses with digital solutions, resources, and expert guidance to accelerate their growth, productivity and efficiency in the digital age and is funded by Federal Government.

Business and Digital Solutions Advisory include, but not limited to, starting up, business planning, marketing, digital marketing, Websites & Selling online, Small Business Software, online security and data privacy, HR, business guidance, business skills training, and business referrals. 

General Expression of Interest is sought for specialist Multicultural Advisors to support multicultural communities to tackle a range of business matters to small businesses in Multicultural languages, and reflective of the cultural diversity and sensitivity of the community.

Advisory services will be delivered across Metropolitan Sydney and Regional NSW. We are seeking Multicultural Small Business and Digital Solutions Advisors from within Metropolitan Sydney and in Regional NSW.

Service Deliverables:

• Multicultural Business Advisor will deliver in-language in-person, and online business advice to Multicultural clients including group workshops, webinar and events in line with approved KPI.
• Assist CMRC in expanding service coverage, enhancing service literacy, and organising awareness events and expos.
• Business Advisor will generate new client leads/prospects and develop appropriate networks with key multicultural stakeholders and small business governing bodies.

Essential Selection Criteria:

• Fluent in any Multicultural Language and provide Business advisory services in-language reflective of the cultural diversity and sensitivity of the community
• Demonstrated ties and engagement with the Multicultural community groups
• Formal qualification in economics, finance, marketing, commerce, business management/business-related disciplines and expertise in providing Digital Solutions
• Experience in operating small business, for minimum of eighteen months or high-level business management, advisory, consulting and business analysis experience
• Excellent communication, interpersonal, representation, influencing and negotiation skills along with advanced stakeholder and client management experience
• Able to deliver group workshops, webinars and seminars covering broad range of essential business topics including finance, marketing, sales and financial literacy
• Digital Solutions experience to support small business growth through encouraging digital innovation, digital marketing, cyber security, eCommerce and Business Software solutions
• Communicate effectively, uphold core values of integrity, trust, customer service and accountability when interacting with customers and stakeholders
• Up to date knowledge and skills relevant to small businesses, including trends and emerging issues relevant to small businesses

Desirable Selection Criteria:

• Driver’s license
• Experience in database application and data analysis

Note: Multicultural specialist Advisors who have not run a small business may be considered where they bring a high level of experience relevant to the multicultural specialist service being provided.

Note:

Multicultural Business Connect Service is funded by Service NSW.

Multicultural Digital Solutions is funded by Federal Government.

Written applications should include:

Resume and response to the selection criteria outlining your experience against each of the selection criteria listed above.

Applications which do not address the selection criteria will not be considered.

The successful candidate must provide a current National Police Clearance (obtained within last 6 months) and a Working with Children Check (for employment) in order to be contracted in this role.                            

For more information about CMRC and Multicultural Business Connect program and Digital Solutions program please visit https://cmrc.com.au/projects/business-connect-multicultural/ and https://cmrc.com.au/digital-solutions-multicultural/

For inquiries, please contact Raj Raman on (02) 9687 9901 or email to business.services@cmrc.com.au

Submit EOI applications to: business.services@cmrc.com.au

Closing Date: 5:00 PM, 14^th March 2025

CMRC adheres to the principles and practices of equal employment opportunity and workplace health and safety.